Civil

Client took his car to adverse party because his vehicle was making noise while he was driving. His vehicle was also blowing hot air through the AC. Client states adverse party charged him for parts that they did not install. Client went in for service on 10/14/24 and paid $2130.78 paid on 10/16/24. At that time, service is done and client takes vehicle. On 12/17/24, client contacts adverse party again stating that his vehicle is making a noise while accelerating but stops when not in motion. Client made a request to check suspension and assembly. Upon inspection, client is then told that he needs to replace front lower left and right suspension control arms, and rear upper control arms for all sides. The total for the repairs is $3300. At the time, client was offered finance option by tech at adverse party and he agreed to finance repairs. Repairs are completed and client takes possession of vehicle. Client states that he has a friend that is practicing to be a mechanic inspect his vehicle and told him that adverse party did not in fact install all parts that they claim they did. Client would like guidance as to how he can get this resolved and potentially rescind financing agreement.