Client took her car to a shop because she was not able to switch the gear of her vehicle in to drive. In July of last year, the shop told her that the transmission needed to be replaced. Client paid and picked up the vehicle on 8/24/24. On 10/24/24, the vehicle started having issues again. Client returned to the shop and they inspected the vehicle. The shop stated that they needed a part but that it wouldn't be available until 11/8/24. Client returns with vehicle and does not get vehicle back until 1/10/25. Client continues to have issues with the vehicle.
2025-001205
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