Case Number: 2018-007094

In Consumer Fraud

Client is 74 years old, disabled, under and only income is SSI food stamps. He needs assistance w/ appealing RTC’s decision regarding the use of his wheelchair in their transportation services. According to client, RTC will not allow him on the bus unless he has a cane. Client filed ADA Paratransit Eligibility Appeal, and included 2 physician letters in support. He received an Appeal Denial Letter. Client now seeks assistance w/ fighting the Appeal from RTC. He claims he cannot move around w/out his wheelchair and RTC won’t transport it.

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